Privacy Policy

Officemate ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, interact with us on digital platforms, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

• Name
• Email address
• Phone number
• Company name
• Location or address
• Any other information you voluntarily provide through contact forms, enquiry forms, lead forms, or communication with us

b) Non-Personal Information

• Browser type and version
• Device information
• IP address
• Pages visited, time spent on the website, and other analytical data
• Cookies and similar tracking technologies

2. How We Use Your Information

The information collected is used for the following purposes:

• To respond to your enquiries and requests
• To provide information about our products and services
• To improve our website, offerings, and customer experience
• To communicate updates, offers, or relevant business information
• To comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

4. Sharing and Disclosure of Information

Officemate does not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With authorized internal teams for business operations
• With trusted service providers or partners who assist us in delivering services (subject to confidentiality obligations)
• When required by law, regulation, legal process, or governmental request

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or updating of your information
• Request deletion of your personal data
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. Officemate is not responsible for the privacy practices or content of such external sites. We encourage users to review the privacy policies of those websites.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our official website or business communication channels.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.